Canada Retail Stores
Brownlow has made special arrangements for shipping to our Canadian retail store customers by paying all freight, duties and other customs clearance charges to get our product into Canada so that Canadian customers only pay freight costs from Mississauga, Ontario. Brownlow is a Canadian non-resident importer so GST/HST is collected on each order and sent to the Canada Revenue Agency quarterly. Canadian customers will notice that the prices they see differ from the catalog. Canadian prices are adjusted at different times depending on currency exchange rates, freight costs and duty rates. However, whatever price is shown on the order is what the customer will be charged.
For more accurate billing, we request that our Canadian Retail Stores apply for credit terms and remit payment in Canadian Dollars to our lock box in Toronto. The upcharges and currency exchange rate fluctuations prevent us from determining an exact amount to charge a credit card at shipping.
Because freight costs can vary so much, we do not offer free freight specials in Canada. When a U.S. free freight special is advertised, we instead offer a 10% discount to our Canadian retail stores.
Brownlow consolidates their Canada orders and normally ships twice a month on approximately the 1st and 15th of each month.
Thank you for your continued interest in Brownlow Gifts. If we can ever be of service to you, do not hesitate to call us. We want to hear from you and appreciate your continued support!